Sales Terms and Conditions

We provide Administrative Services. We do not provide legal, tax, financial, or investment advice, and we are not your lawyer, tax agent, investment adviser, broker, or fiduciary.

We do not hold client assets or accept investment monies for any fund. We do not assess suitability, risk appetite, or make recommendations. You must obtain independent professional advice before making decisions.

You engage Independent Professionals directly under their own engagement terms. They are independent, not our employees or agents, and are solely responsible for their advice, filings, and compliance. Any monthly retainers we may pay to certain professionals are to ensure availability only and do not create agency, employment, or responsibility for their advice.

Where stated, we collect fees solely as Payment Agent for an Independent Professional or Third-Party Provider. Receipt by us is deemed receipt by that provider. Refunds of those amounts are governed by the provider's policy and are not issued by us once remitted.

"Service Start" occurs when we first perform any Administrative Service, including sending your onboarding checklist, opening your file, initiating KYC/AML, organizing translations/apostilles, scheduling with authorities, preparing your filing pack, or introducing any Independent Professional or Third-Party Provider.

Services continue until completion of the purchased scope or termination under Section 15.

Fees are quoted in EUR unless stated otherwise and exclude VAT/sales taxes, which you must pay where applicable.

An Activation/Setup Fee of €[X] becomes earned upon Service Start. The balance is earned progressively against milestones in Section 6. Government/vendor fees and amounts collected as Payment Agent may be taken at cost and remitted promptly.

Unless otherwise agreed, fees and pass-through costs are due up-front before performance. We may suspend Services for late/non-payment. Overdue sums accrue interest at the lesser of 1.5% per month or the maximum permitted by law.

Government, consular, background check, appointment, courier, translation/apostille, and other third-party vendor fees are non-refundable once incurred or submitted.

Fees are earned as we complete these milestones (edit % to match your ops):

For Business Customers and non-EEA/UK consumers, fees (including the Activation Fee) are non-refundable after Service Start, except where prohibited by law or where we terminate without cause.

Amounts collected as Payment Agent for Independent Professionals or Third-Party Providers are governed by that provider's policy and are not refundable by us once remitted.

If you are an EEA/UK consumer purchasing online, you have a 14-day withdrawal right unless you request we start earlier.

If you ask us to start within 14 days: (a) you will pay a proportionate amount for services performed up to withdrawal according to Section 6.1; and (b) once the service is fully performed within 14 days, you lose the withdrawal right and no refund is due.

Nothing in this Agreement limits your non-waivable consumer rights. EEA/UK consumers may bring claims in their local courts. EU ODR platform: ec.europa.eu/consumers/odr.

Our Fund Directory and any introductions are for information only. We do not advise, rate, recommend, or assess suitability.

We may receive referral fees/commissions from sponsors/providers. These do not increase what you pay. We disclose the existence of any referral arrangement before a transaction and on your request disclose further details to the extent permitted by our obligations.

You must provide complete and accurate information and cooperate on timelines. Delays or rejections caused by omissions, inaccuracies, or late responses are your responsibility.

You will comply with all applicable laws and Third-Party requirements. Bribery, corruption, and money-laundering are strictly prohibited.

We are not liable for loss or delay once documents are with postal/courier services or for outages in electronic systems beyond our control.

We treat your information as confidential and share it only as needed to deliver the Services or as required by law.

We act as an independent controller for our Administrative Services. When sharing with Independent Professionals, the transfer is controller-to-controller. For EEA data, we use appropriate safeguards for international transfers.

We retain personal data as required for Services and legal obligations. You may exercise rights under applicable law (e.g., access, correction, deletion) via our Privacy Policy contact route.

You will not offer or solicit bribes and will provide documents needed for KYC/AML checks. We may report suspicious activity and cease Services.

We may suspend/terminate for non-payment, breach, unlawful/abusive conduct, failed KYC/AML, or impracticality. Fees earned and pass-through costs remain due.

You may terminate on 14 days' written notice. Refunds, if any, are governed by Sections 6 and 7.

(a) If the contracting entity named on your quotation/order/invoice is Moving To Global Pty Ltd, these Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

(b) If the contracting entity named on your quotation/order/invoice is Moving To Global Pte Ltd, these Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Singapore, and the parties submit to the non-exclusive jurisdiction of the courts of Singapore.

Either party may seek interim injunctive relief or payment collection in any court of competent jurisdiction. The choice of governing law and jurisdiction does not limit any mandatory consumer protections that apply to you under the law of your habitual residence (where applicable).

EEA/UK consumers may bring claims in their local courts and benefit from mandatory consumer protections under the laws of their country of residence. Any agreement to arbitrate or to limit class actions applies only to the extent permitted by applicable law.

You must notify us of any claim within 90 days after you became aware (or ought reasonably to have become aware) of the facts giving rise to it, to the extent permitted by law.

For Business Customers, any action must commence within two (2) years after the cause of action arose, to the extent permitted by law. This does not reduce statutory periods where not permitted (including for EEA/UK consumers).

This Agreement is the entire agreement and supersedes prior understandings.

If any provision is invalid, the remainder remains effective.

You may not assign without our consent. We may assign/novate this Agreement.

Notices must be sent to the registered address above or via the contact method in our Privacy Policy and are effective on receipt (or when refused/undeliverable).

The English version prevails.

No waiver is effective unless in writing and signed.